Verzendbeleid

This Shipping Policy (“Policy”) outlines how HABA Cars handles the processing, shipping, and delivery of orders placed through our online platform. By purchasing from us, you agree to the terms of this policy.

1. Shipping Regions
HABA Cars currently ships to the following regions:

• The Netherlands (Domestic)
• European Union (EU member states)
• International (Select non-EU countries)

2. Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.
• For vehicles or high-value items, additional verification or documentation may be required before shipment.

3. Delivery Time Estimates
Estimated delivery times vary based on destination and item type.
Please note: Delivery times are estimates and may be affected by customs processing, weather or logistics delays beyond our control.

4. Shipping Fees
Shipping costs are calculated at checkout and depend on the item type, destination and selected delivery option. In general:

• Standard shipping may be free for selected items or orders above a certain value
• Express delivery incurs additional charges
  

5. Customs, Duties & Taxes
For shipments outside the EU:

• The recipient is responsible for all applicable customs duties, taxes and import fees
• HABA Cars is not liable for delays caused by customs clearance

We recommend checking your local customs regulations before placing an international order.

6. Tracking & Delivery Confirmation

• Once your order is shipped, you will receive a tracking number and a link to monitor your shipment.
• Deliveries may require a signature upon receipt.
• If no one is available at the delivery address, the courier will attempt redelivery or leave instructions for pickup.

7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:

• Report damage within 48 hours of receipt with photo evidence
• For lost packages, contact us as soon as possible. We will initiate an investigation with the shipping carrier.

Email: contact@habacars.com
Subject: “Shipping Issue – Order [Your Order Number]”

8. Changes to This Policy
We may update this Shipping Policy from time to time. The latest version will always be available on our website and will take effect immediately upon posting.

Questions
For questions about shipping or logistics, please contact us:
WhatsApp: +31610510017
Email: contact@habacars.com